The service is provided by Epic Invoicing Oy (based in Tampere), hereinafter referred to as the Seller. Companies use the service, hereinafter referred to as the Customer. The Customer's clients are referred to as Third Parties.
The invoicing application is used in an Internet browser at the address www.nettilasku.fi. The Seller is responsible for ensuring that the Application operates flawlessly and around the clock. The Seller is obligated to offer the service to the Customer as long as the Customer pays the Application's maintenance bills and wishes to continue using the Application. The Seller is not liable for any indirect or direct financial losses to the Customer or to Third Parties arising from the application.
It is the Customer's duty to pay the Application's maintenance bill on time. If the bill is overdue by 3 weeks from the due date, the use of the Application will be blocked until the bill is paid.
All information entered into the service by the Customer is owned by the Customer. This applies to both the present and the future, even if the service administrator changes. If the Customer wishes to discontinue the use of the service, the Customer has the right to retrieve their data within two weeks of the termination notice.
If the service is not available for 48 hours, the service provider is obliged to compensate a maximum of 2 months' worth of the service's monthly charges upon the Customer's request. Exceptions are situations beyond the control of the service provider (natural disaster, war, other exceptional situations, server outages caused by the server administrator), in which case there is no obligation to compensate.